

You will be able to select the template and add it to the merge window. When you get to the point of the merge window where you need to select a blank document or a template (Step 2B), select the template property in question (either personal or organization – in this case, personal)… To test its usability, navigate through the first 2 steps of this document. To finally save the template and begin to use it, click Save & Close.ġ5. If so, click Actions, and then click Make Available to Organization.ġ4. Then you need to specify if you want this template to be available to the organization. This will allow them to be used anytime you use this template.ġ3. Then you need to specify the Data fields (same situation as Step 2D). ** Note: Merely clicking Open and seeing it at the bottom does not attach it. …find the XML document, and then click Open. Then you need to attach your XML document.
#Microsoft dynamics one doc merge full#
When I do merges, I like to include information in the signature, so I include Owner information, like the Owner’s Salutation, Main Phone, Full Name, and Job Title.ģ. As long as the record is directly related to or associated to the record in question, you can include data fields in the merge. This will allow you to include information from the User record, from the Account record, etc. If you look at the red area, I’ve highlighted the record type dropdown. Tip: You can include data fields on different entities. The data fields are going to display information that is captured inside of CRM (Note: there is a maximum of 62 fields). Data fields: this is where you will need to select exactly what information will be displayed on the output (see the screenshot below).The merge recipients: based on the view, off of which records are you creating the merge document? All of them? A few of them? You need to specify.Blank document usage: always start with a blank document unless you have a template you know you will use – in this case, we have not created a template yet. When the Mail Merge window opens, this is what you will see:

This will utilize the records in question during the Mail Merge process.Ģ. Export this information to Microsoft Word by clicking the MS Word Icon (circled in red below). If I have 20,000 records to run a merge off of, it will take a long time. I like to start from an Advanced Find view, but that’s just my preference. Begin with a specified view in MSCRM (listview, AF view, Marketing List Members view, etc.).

In this post, I will run through the process flow that I use to create Mail Merge documents and save them as Mail Merge templates.ġ. Not only because I enjoy documentation (yes, I am unique…), but because I couldn’t find a good process flow out there of which I approved. I decided to document the process flow that I use in order help others in their journey towards creating successful Mail Merge documents and templates. Lately I’ve been able to run through the Office 2007 Mail Merge functionality with Microsoft Dynamics CRM 4.0. Mail Merge can be tricky, especially if you don’t have access to a great process flow.
